Política de envío

Shipping Policy

At VIVANTIA LONDON, we are committed to delivering your order safely and efficiently.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Once your order has been processed, you will receive a confirmation email with your tracking information as soon as it becomes available.

Please note that orders are not processed or shipped on weekends or public holidays.

Delivery Time

Estimated delivery time is usually 6–10 business days after your order has been processed.

Delivery times may vary depending on your location, courier delays, customs checks, or high-demand periods.

Shipping Cost

We offer free standard delivery on all orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email.

Please allow up to 48 hours for tracking information to update after it has been issued.

Incorrect Shipping Information

Please make sure your shipping details are correct before completing your order.

VIVANTIA LONDON is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your shipping address, please contact us as soon as possible.

Delayed Orders

Although we do our best to ensure timely delivery, delays may occasionally occur due to courier issues, customs, weather conditions, or other circumstances outside our control.

If your order has not arrived within the estimated delivery period, please contact our support team and we will be happy to assist you.